POS is quickly turning into an essential apparatus for the success of any business. It gives the correct picture of the business, helps you avoid fraud, enhance efficiency and eases management of the store. In the event, the POS goes down even for 10 minutes the business would reach a standstill. You need to be meticulous while picking the POS as you cannot change it every day. Once bought you are stuck with the POS for a long time, due to the fear of change.
Below is our checklist that you can use while selecting a POS.
Checklist for a POS Software
Go Online: Locally installed POS's are becoming the thing of the past times as monitoring and updating a local POS remotely is not possible. Any bug or update in the POS means a technician needs to come to the premise. You never get the latest features of the POS meaning you might be still stuck in stone age while others are moving ahead. Go online and keep yourself updated on the status of the business. Using the latest technology available means you are enhancing the business every day. While going online it is important the POS works fine when the internet disconnects. jiMenu POS is an excellent solution that works seamlessly both online and offline.
Reports: Most of us underestimate the power of reports. However, do not disregard the important bits of knowledge that can be gained from the information collected. If a business owner gets intelligent reports from the POS it can enhance productivity, save expense and even enhance customer satisfaction. The reports can be as simple as sales patter of an item, customer segmentation etc. The POS you choose should have a decent and intelligent reporting platform.
Ease of Use: Hiring intelligent employees is getting harder every day for a physical store. Employees also leave jobs frequently. Therefore, a POS should be as simple as possible, so that an employee with least skills can use it. The speed of billing also enhances with a simple POS. A complex POS would mean that a considerable measure of features are not used in spite of them being available.
Customer Support: Reliability of the POS is the most important criteria while choosing a POS. Reliability means the system should be stable. However, issues have a tendency to occur with any software. The key metric is to how long it takes to get the issue fixed. Regardless of whether there are fewer features and the POS is somewhat costly, go for it if the product has good customer support.
Customer Database: Knowing your customer is important, you need to go for a POS that helps you collect customer details and helps you analyze it. This will help in better serving the customer and also collect the invaluable customer data. All the billion-dollar valuation of eCommerce stores depend on their customer database. Get ready to compete with them.
Integrations: Choose solutions that integrate with other tools you use for the business like accounting, delivery management, etc. to avoid rework and errors. With the technology available these things have turned out to be easier and have reduced a lot of headaches for the business.
We are striving to make jiMenu check all the functionalities in the checklist to enable you to enhance the efficiency and ease management of the store. To know tips and tricks to grow your retail business, follow us on Facebook or get in touch with our expert team.